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  • Background Checks- Driving, civil, criminal, employment, property records, Certified Computer Forensics Experts
  • Asset Searches-  Current employment, vehicle ownership, property searches, personal profiles.
  • Surveillance
  • Hidden Video Surveillance
  • Legal Support-  Cases involving personal injury, family law, witness locating and interviewing, product liability.
  • Executive Protection and Bodyguards-  For cases involving stalking, harassment and threats of violence.
  • Missing Persons- Skiptracing, deadbeat parents, debtors, heirs, runaways, witnesses.
  • Process Service
  • Corporate Asset Protection- Investigations concerning employee theft, embezzlement, sexual harassment, worker's compensation fraud, workplace violence, loss prevention.
  • Competitive Intelligence Analysis
  • Access to 1,000's Databases- Credit history, NCIC- current national wants and warrants, official documents, business and personal histories, criminal and civil, neighbor information, Department of Motor Vehicles records.
 
We serve the entire San Francisco Bay Area of California including San Mateo County, San Francisco County, Alameda County, Santa Clara County, Marin County, Santa Cruz County and Contra Costa County.  With each case that we accept, Excelsior Services, Inc. makes every possible effort to work closely with our clients, provide updates as necessary, keep within budget and prepare concise, factual reports.  Excelsior Services, Inc. is staffed by surveillance experts specializing in domestic and legal cases such as child custody and recovery, divorce, pre-marital investigations, marital infidelity, spousal deceit, domestic violence, stalking, harassment and retail and corporate loss prevention.  We also conduct investigations and surveillance concerning theft, shoplifting employee embezzlement and insurance fraud.  Referrals to professionals in security, law and other private investigation specializations throughout the state and nation are available.


We also provide information services.  We have access to hundreds of extensive databases, including asset and Department of Motor Vehicles information.  We are not information brokers, and our research related to surveillance, locates, skiptracing, background investigations and asset searches is only available to clients with whom we have a contractual working relationship.  Our clients are consistently impressed with both the amount and the accuracy of the information that we provide and in our ability to document and cross-reference known or suspected activity.

As pioneers in the manufacture and application of electronic and technical tools of the surveillance, we incorporate the use of every state of the art device appropriate for a given investigation.  Our inventory includes body-worn covert (hidden) video surveillance cameras, specialized camcorders, custom surveillance vehicles, modern radio communications, night vision scopes, vehicle tracking technology and countermeasures (debugging) equipment.  None of these tools is a replacement for old-fashioned hard work, but they often help provide a level of performance and objectivity which was previously unavailable in our industry.  When other investigative firms need technical expertise, they come to us-- why not you?

Our approach is aggressive yet honest and discreet.  Working within the law, no effort is too great for a client.  The goal of surveillance and investigation is to discover and document the facts: in other words, the truth.  Beginning with a well-developed investigative plan, our level of preparedness assures that our investigators will have a high degree of success.  Naturally, there are unpredictable elements in any given surveillance assignment (such as traffic congestion, faulty information, etc.) but these are the only factors that we cannot control. 

For every investigation that Excelsior Services, Inc. conducts, we use only licensed, experienced private investigators.  Rest assured that your case is not going to be handed off to an inexperienced trainee.  We are available twenty-four hours a day so please do not hesitate to call or e-mail today to discuss your situation.  Contact us today and let us help you to discover your options and prove how deep we dig for the truth. 

If you would like to initiate your case as soon as possible, please fill out our online Case Information Form. Fill out the forms to the best of your ability, sign the contract and fax or mail everything back to us.  We will begin work as soon as we receive the information, a signed contract and a retainer.

Fees:

We feel that it is only fair that we give our clients the most accurate estimate possible before performing any work.  We pre-approve all expenditures with the client so that there will be no surprises.  Our detailed approach not only saves the client money, it also saves our investigators pointless frustration.  Working together, we will formulate an investigative plan that makes sense both logistically and financially.  In the case of a surveillance, we gather intelligence information and determine beforehand the most advantageous hours of operation so that down-time is minimized and so that the client is only paying for actual hours worked by the investigator(s)

  • Investigative work is billed at the rate of $90.00 per hour, in fifteen-minute increments, plus common operating expenses.
  • Additional investigators (if required) are billed at the rate of $50.00 per hour, in fifteen-minute increments, plus common operating expenses.   We will not assign more than one investigator to a case without your prior approval and we will explain exactly why a two (or more) person investigation is necessary. 
  • We also offer flat rates for investigative work such as asset searches, background investigations, missing persons and database research. 

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